Customer Care

At Meraki Designs, we're committed to providing you with the best shopping experience. Our customer care team is here to help with any questions or concerns you may have.

We're here to help! If you have any questions or concerns, please don't hesitate to contact us.

Privacy & Safety

Meraki Designs is committed to protecting the privacy and security of our users. This privacy policy explains how we collect, use, and protect personal information about you when you visit our website. By using the Site, you agree to the terms of this privacy policy.

What Information Do We Collect?
We collect the following types of personal information:

- Contact Information: name, email address, phone number
- Usage Data: information about how you use our Site, such as the pages you visit and the actions you take
- Device Data: information about your device, such as your IP address, browser type, and operating system

How Do We Collect Information?
We collect information through:

- Forms: when you fill out a form on our Site, such as a contact form or a newsletter signup form
- Cookies: small text files that are stored on your device when you visit our Site
- Analytics Tools: third-party tools that help us understand how you use our Site

How Do We Use Your Information?
We use your information to:

- Respond to Your Inquiries: when you contact us through our Site, we use your contact information to respond to your inquiries
- Improve Our Site: we use usage data and device data to improve the performance and functionality of our Site
- Send Newsletters and Updates: when you sign up for our newsletter, we use your contact information to send you updates and news about our Site

How Do We Protect Your Information?
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. We use:

- Encryption: we encrypt sensitive information, such as credit card numbers
- Firewalls: we use firewalls to protect our Site from unauthorized access
- Secure Sockets Layer (SSL): we use SSL to encrypt data transmitted between your browser and our Site

Do We Share Your Information?
We do not share your information with third parties, except:

- Service Providers: we may share your information with service providers who help us operate our Site, such as web hosting companies and email marketing services
- Law Enforcement: we may share your information with law enforcement agencies if required by law or to protect our rights or the rights of others

Payment Security
We take the security of credit card payments seriously. When you make a payment on our Site, we use industry-standard encryption methods to protect your credit card information.

- We comply with the Payment Card Industry Data Security Standard (PCI-DSS) to ensure that your credit card information is handled securely.
- We do not store your credit card information on our servers.
- We use a third-party payment processor to handle credit card transactions.

Your Rights
You have the following rights:

- Right to Access: you have the right to access your personal information that we hold
- Right to Correct: you have the right to correct any inaccuracies in your personal information
- Right to Erase: you have the right to request that we erase your personal information
- Right to Object: you have the right to object to our processing of your personal information

Changes to This Privacy Policy
We may update this privacy policy from time to time. When we do, we will post the updated policy on our Site and revise the "Last Updated" date above. We encourage you to check back regularly to stay informed about our privacy practices.

By using our Site, you acknowledge that you have read, understood, and agree to be bound by this privacy policy.

Payment Methods

We offer a variety of secure payment methods to make it easy for you to purchase from our website.

Major Credit/Debit Cards
We accept all major credit and debit cards, including:

- Visa/Visa Electron
- Mastercard
- American Express
- Discover

- Union Pay

- JCB
- Diners Club

Apple Pay
Use Apple Pay for a seamless and secure checkout experience.

Google Pay
Pay with Google Pay for a fast and convenient checkout process.

PayPal
We also accept PayPal payments, allowing you to pay with your PayPal balance or linked credit/debit card.

Security
Our website uses industry-standard SSL encryption to ensure your payment information is secure. We also comply with PCI-DSS standards to protect your credit card information.

How to Pay
To make a payment, simply:

1. Add items to your cart
2. Proceed to checkout
3. Select your preferred payment method
4. Enter your payment details
5. Confirm your payment

If you have any questions or concerns about our payment methods, please don't hesitate to contact us.